For doctors, breaking terrible news on a daily basis can be quite difficult. They could come out as less sympathetic as a result. The well-known AI chatbot ChatGPT is currently utilised for a number of functions. To break bad news to patients, doctors are now using AI chatbots like ChatGPT.

Doctors are now using AI-powered chatbots to compassionately give unfavourable news to patients. Doctors seeking to build stronger relationships with their patients can use OpenAI's chatbot programme, which gained popularity after its November introduction.

The chatbot has made a substantial contribution to facilitating more empathic dialogue between doctors and patients, according to Peter Lee, corporate vice president for research and incubations at Microsoft, an investor in OpenAI. According to the article, some doctors reportedly began utilising ChatGPT as soon as 72 hours following its general distribution. Notably, ChatGPT has proven to have amazing medical expertise, and there is proof that it may even improve a doctor's capacity to give compassionate care.

In a study conducted by researchers from the University of California, San Diego, medical professionals compared the answers provided by ChatGPT and real doctors to patients' inquiries. The results showed that the chatbot's responses were superior to human doctors' in terms of both quality and empathy. The chatbot's responses were judged as seven times more sympathetic than the doctors' on average. Medical professionals preferred the AI chatbot's response to the doctor's in 78.6% of the 585 situations provided throughout the study, showing the chatbots' potential to transform doctor-patient interactions.

Even though ChatGPT and other AI-powered tools have many benefits, it is important to recognise that they can still make mistakes or diagnose patients incorrectly.

Healthcare AI-powered chatbots present a chance to enhance the sharing of sensitive medical information with more understanding and compassion. To ensure proper interpretation of medical data and appropriate use of these instruments, it is crucial to use prudence and oversight.